Accessibility

Effective 18 September 2026 · version 2026-09-18 · what changed

Gallpack is a product of TentaPack LLC. We want everyone to be able to look at art here, buy it, and sell it — with a keyboard, a screen reader, a magnifier, or a phone held in one hand. This page says where we are.

What we aim for

The Web Content Accessibility Guidelines 2.2 at level AA, on every page including the staff tools, and the nine criteria that are new in 2.2 in particular: focus that is never hidden behind a sticky bar, a visible focus ring, no action that needs a drag, targets at least 24 pixels, help in the same place on every page, nothing asked for twice, and sign-in that never needs a puzzle solved.

What has been tested, and how

Keyboard only, through sign-in, joining, checkout, the studio and the review queue (17 September 2026, repeated 18 September 2026 after the forms changed).
Zoom to 200 % and a 360-pixel-wide screen, with no sideways scrolling (17 September 2026).
Colour contrast of every text and control token against its background, light theme validated, dark theme checked (17 September 2026).
Reduced motion: with the system setting on, the logo does not move and nothing animates (17 September 2026).
Automated checks (Lighthouse's accessibility audit) on the home page, Discover, a piece page and the pricing page (18 September 2026; the scores are recorded in our audit file).
Every error message is announced (role="alert") and names the field it is about; a form in flight says so (aria-busy).

Known limitations

Screen readers, end to end (since 18 September 2026): VoiceOver and NVDA have not yet been run through the whole of joining, buying and the studio by a person who uses them daily. That is the next test, and the one we most want help with.
The room visualizer and the AR view (since 3 September 2026): placing a piece on a wall in the visualizer is done by dragging or tapping, with no keyboard equivalent yet. The wall tool's size and position fields are the alternative; the AR view is camera-only by nature.
Dark theme follows a switch on the site, not your system setting yet.
Times are shown in Chicago time or relative ("3 days ago", with the exact time on hover), not in your own timezone.

Tell us about a problem

If something here does not work with the tools you use, write to support@gallpack.com or use the contact page, and say which page and what happened. A person reads every message and replies within 2 business days; an accessibility problem that stops you buying or selling is treated as urgent.

What changed, and when

Every material change to this page is listed here with the date it took effect. The version at the top is the date of the current text.

18 September 2026: First published.